Backorder Policy

Purchasing

Books which are not currently in stock but available to be purchased are listed as backorders. Because these books are not readily available, and as such cannot be shipped immediately, Lookomorie charges a deposit fee of $2 (two dollars) for every back-ordered item. Once back-ordered items are ready to be shipped from Lookomorie, you will be charged the remaining amount. 

If your order contains both in-stock products and products on backorder, it will only be shipped when backorder products become available. If you would like in-stock products to ship immediately, please place a separate order for products on backorder.

If for some reason Lookomorie is unable to receive a back-ordered item which you have already paid the deposit for, we will immediately let you know by email and refund your deposit, either in store credit or to your original payment method.

Changes in Price

The prices listed for back-order books are subject to change. Because we release books on back-order before we acquire them from our suppliers, the prices we provide are our best estimate of how much we believe each book will cost. However, the costs of international shipping are always changing, and we cannot say with certainty what the books will cost until we receive them.

If price changes are implemented, we will send you an email informing you of the new price, and request confirmation to proceed with your order. If you are not satisfied with the new price, you can cancel your order free of charge, and receive a full refund for any deposits placed - either in store credit or to your original payment method.  

Shipping & Delivery

An estimated shipping date is provided for each item on backorder at the date of purchase, along with on their product pages. Because overseas delivery of goods depends on many factors, this estimated shipping date is not guaranteed to be met, and may vary.

If Lookomorie believes back-ordered items will not be able to be shipped on the estimated shipping date, we will send you an email notifying you of the delay, and when you may expect the back-ordered items to ship. If you are unhappy with the new estimated shipping date, you may cancel your backorder and receive a full refund for your deposit.

Cancellation Rules

If for some reason you decide you no longer want the items you purchased on backorder, you can cancel your order and receive a full refund. Orders can only be cancelled before they are shipped. We cannot cancel orders which have already been shipped as they are no longer moving through our network. 

If you want to learn more about refunds, please check our Refund Policy.

 

If you have any questions, feel free to reach out by email: info@lookomorie.com